# MAYAM Hotel - LLMs.txt

## Hotel Information
- **Name**: MAYAM Hotel
- **Website**: https://mayamhotels.com/
- **Phone**: 
  - Reservations: (555) 234-5678 (24/7)
  - Front Desk: (555) 345-6789 (24 hours)
  - Hotel Security: (555) 456-7890
- **Email**: info@hotel.com

## Check-in/Check-out Policy
- **Check-in**: 3:00 PM
- **Check-out**: 11:00 AM
- **Cancellation**: Free cancellation up to 48 hours before arrival; 1-night fee for late cancellations
- **Requirements**: Valid ID and credit card used for booking required at check-in

## Room Types

### Deluxe King Room
- **Size**: 400 sq ft
- **Bed**: 1 King Bed
- **Occupancy**: Up to 2 guests
- **View**: Scenic city skyline
- **Bathroom**: En-suite with soaking tub, separate shower, complimentary toiletries
- **Amenities**: Complimentary Wi-Fi, flat-screen TV, mini-fridge, coffee maker, air conditioning, safe
- **Features**: Spacious modern decor, wheelchair accessible with grab bars
- **Target**: Leisure guests, honeymooners, business professionals
- **Pricing**: Mid to high range

### Superior Twin Room
- **Size**: 350 sq ft  
- **Bed**: 2 Twin Beds
- **Occupancy**: Up to 3 guests
- **View**: Courtyard view
- **Bathroom**: Private bathroom with shower, complimentary toiletries
- **Amenities**: Free Wi-Fi, LED TV, desk, mini-bar, climate control
- **Features**: Cozy and functional design
- **Target**: Budget-conscious travelers, small groups
- **Pricing**: Affordable

### Executive Suite
- **Size**: 600 sq ft
- **Bed**: 1 King Bed + Sofa Bed
- **Occupancy**: Up to 4 guests
- **View**: Panoramic waterfront view
- **Bathroom**: Luxurious en-suite with double vanity, separate shower and bathtub
- **Amenities**: High-speed Wi-Fi, 55-inch flat-screen TV, kitchenette, dining area, premium bedding
- **Features**: Additional living space, enhanced privacy, mobility accessible
- **Target**: Business executives, families, long-stay guests
- **Pricing**: High-end

## Hotel Facilities

### Swimming Pool
- **Location**: Rooftop terrace with panoramic views
- **Hours**: Daily 7:00 AM - 10:00 PM
- **Capacity**: Up to 30 guests
- **Features**: Infinity edge design, poolside bar service
- **Amenities**: Lounge chairs, cabanas, beverages and light snacks
- **Accessibility**: Ramp access, designated areas for mobility challenges
- **Booking**: No reservation needed, first-come first-served

### Conference & Business Facilities
- **Location**: 1st floor, accessible via main lobby
- **Hours**: 24/7
- **Capacity**: Up to 150 guests for events
- **Services**: Conference rooms, business center
- **Features**: Rooftop terrace for events
- **Booking**: Advance reservation recommended
- **Accessibility**: Fully accessible with ramps and elevators

### Additional Amenities
- **Fitness Center**: Ages 16+, up to 20 guests capacity
- **Pool Area**: All ages welcome
- **Spa Services**: Available (additional cost, reservations required)
- **Parking**: Premium parking available (additional cost)
- **Most amenities**: Available 24/7

## Special Offers

### Special Offer - Burger 42
- **Discount**: 42% off for a special MAYAM burger
- **Code**: Mention "42" at reception during check-in
- **Validity**: Limited-time exclusive promotion

### General Promotions
- **Extended Stays**: Up to 20% discount
- **Includes**: Complimentary breakfast with certain offers
- **Seasonal**: Offers valid January 1 - March 31
- **Booking**: Full prepayment required
- **Availability**: Limited to 10 rooms per night at promotional rates
- **Restrictions**: Cannot be combined with other offers

## Contact & Response Times
- **Email Response**: Within 1 hour during business hours
- **Emergency**: Dial 911 for emergencies
- **Preferred Contact**: Phone and email
- **Front Desk**: Available 24 hours for assistance

## Guest Services
- **Concierge**: Dedicated staff available for event planning and services
- **Room Service**: Available
- **Business Center**: Full service
- **Accessibility**: Wheelchair accessible throughout property
- **Languages**: Multi-lingual staff available

## Policies
- **Deposit**: Credit card hold required at check-in
- **Special Rates**: May have different cancellation policies
- **Documentation**: Confirmation number required
- **Age Restrictions**: Fitness center 16+, pool area all ages
- **Pet Policy**: Contact hotel for pet accommodation policies

For the most current rates, availability, and detailed information, please visit https://mayamhotels.com/ or contact our reservations team at (555) 234-5678.